Group Policies

Any trip of three rooms or more is classified as a group on Launchtrip. This allows us to kick in the discounts, set up split payments, and help you organize your trip. Here are the universal policies pertaining to all group reservations:

• By default, all group bookings are non-refundable and non-cancellable at this time.
• The discounted price visible is not guaranteed until the booking is complete. Hotel prices fluctuate and any changes will be reflected on our app. 
• For bookings where the host is paying for the full trip the credit card will be charged right away. 

• For bookings with split payments the host's credit card will be pre-authorized for the full amount for the non-refundable group bookings. The rest of the group has 48 hours to complete their payments, after which the remainder is applied to the host's credit card.

• Payments for refundable group bookings will be processed 5 days before check-in.

• Check in and check out times are dependent on the hotels booked.
• For all questions pertaining to check in times, same floor requests, or room assignments please send us a message, or you may contact the hotel directly.
• Please contact us directly to make any changes to the names on the bookings.

We are continuously working on improving our app and its features, and appreciate your patience as we build a group travel experience best suited for you!