Are you available on Android?
As of this time we are only available on iOS, but rest assured, we are working on getting our Android release ready for Fall of 2021. We apologize for the inconvenience as we work on making Launchtrip ready for all users!
How do you choose your hotel partners?
We have a wonderful team dedicated to research the best hotels within a close distance to big event venues within major cities. Our criteria covers availability, distance, flexibility, as well as ability to provide us with partner pricing.
Do a hotel's rates fluctuate throughout the day?
Yes, hotels use "dynamic pricing" which means their rates can change several times within a month or even a day! Rest assured, the rates you see on Launchtrip are the best available for that hotel at that given moment. If you see a rate that is suitable for you we encourage you to book it right away to secure the price.
If I've already paid through the app, why do I need to provide a credit card at check in?
Hotels require credit cards or deposits at the time of arrival to cover any additional charges you may incur, such as ordering room service, using the minibar, or time at the spa. The card is generally pre-authorized at check-in, but the amount is put back if you don't use anything during your stay.
I can’t locate the event I am attending in the Launchtrip App.
Launchtrip supports most major and non-major events. However, the cities we are operating in may be limited as we continue to expand. Please feel free to drop us a line and tell us which event you are trying to find.
We also recommend you follow our Facebook or Instagram pages, as we will notify you as we continue to expand to more cities. Thank you for your patience!
What events do you cover?
Launchtrip covers all major and non-major events, such as music festivals, concerts, conferences, conventions, and sporting events — really, whatever you’re into!
What if I don’t know what event I am attending?
Please use the event or city search bar as a tool to explore. Launchtrip will pull a list of all events happening in that city!
Which cities are you available in?
We currently have partner hotels with exclusive discounts in eight major US cities, but are working on bringing you more very soon! Thank you for your patience as we continue to expand within North America, and soon, worldwide.
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